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Contents
Finding information with Access ThinkPad iii
Chapter 1. Overview of your new ThinkPad
computer .............1
Your ThinkPad at a glance .......2
Features..............3
Specifications ............5
Caring for your ThinkPad computer ....6
Chapter 2. Solving computer problems . . 9
Diagnosing problems .........10
Troubleshooting ...........11
Error messages ..........11
Errors without messages .......14
Password problems ........15
A power switch problem .......15
Keyboard problems ........15
TrackPoint problems ........16
Standby or hibernation problems ....17
Computer screen problems ......21
Battery problems .........22
Hard disk drive problems ......23
Other problems ..........24
Starting BIOS Setup Utility .......25
Recover pre-installed software ......26
Upgrading the hard disk drive ......29
Replacing the battery .........31
Chapter 3. Getting help and service from
IBM...............33
Getting help and service ........34
Getting help on the Web ........34
Getting help by fax .........35
Calling IBM ............35
Appendix A. Important safety instructions 39
Modem safety information .......41
Laser compliance statement .......42
Appendix B. Product warranties and
notices .............45
Warranty Statements .........45
IBM Statement of Limited Warranty for
United States, Puerto Rico and Canada
(Part1-General Terms) .......45
IBM Statement of Warranty Worldwide
except Canada, Puerto Rico, Turkey and
United States (Part 1- General Terms) . . 48
Part2-Worldwide Country-Unique Terms 52
Notices..............57
Processing date data ........57
References to the Web site addresses . . . 57
Electronic emission notices ......58
Telecommunication notices ......59
Industry Canada requirements .....61
Notice for Australia ........62
Notice for Users in New Zealand ....62
Notice for European Union countries. . . 64
Trademarks ............65
Index ..............67
© Copyright IBM Corp. 2000 vii