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A cost-optimized storage-rich alternative to traditional enterprise 2U dual-socket servers
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determination.
Additional services include hardware warranty upgrades and factory-installed Product
Customization Services (PCS), such as asset tagging, hardware integration, software imaging
and operating systems personalization.
IBM offers extensive technical support by phone and via the Web. Support options include links
to forums/newsgroups, problem submission, online shopping support, service offerings, device
drivers for all IBM product lines, software downloads and even upcoming technical seminar
worldwide schedules and registration. Also available are remote installation, configuration and
usage support for System x and xSeries hardware and software, as well as onsite custom
services to provide the level of expertise you require.
IBM Maintenance and Technical Support solutions can help you get the most out of your IT
investment by reducing support costs, increasing availability and simplifying management with
integrated support for your multiproduct, multivendor hardware and software environment. For
more information on hardware maintenance, software support, solution support and managed
support, visit http://ibm.com/services/maintenance.
Advanced Systems Management Capabilities
The x3620 M3 has a high level of systems management capabilities that are well-suited to
remote locations as well as to stand-alone environments. Features include UEFI, IMM, IBM
ToolsCenter, IBM Systems Director Active Energy Manager, Automatic Server Restart, Wake on
LAN
®
support, PXE support, text console redirect, Predictive Failure Analysis, and IBM Systems
Director.
The Integrated Management Module (IMM) provides industry-standard Intelligent Platform
Management Interface (IPMI) 2.0-compliant systems management. It provides a number of
important system functions, including:
• Monitoring of system and battery voltage, system temperature, fans, power supplies,
processor and DIMM status
• Fan speed control
• Product ID and Family ID detection
• Highly secure remote power on/off
• System reset control
• NMI/SMI detection and generation
• System diagnostic LED control (power, HDD, activity, alerts, heartbeat)
• IPMI over LAN
• Serial Over LAN
• Proxy server support
• LAN messaging and alerting
• Text console redirection over LAN
• Predictive Failure Analysis for system fans
• Web-based out-of-band control
• SSL (Secure Socket Layer) and LDAP (Lightweight Directory Access Protocol) support
• Enhanced authentication and encryption algorithms (RMCP+ and AES)
• VLAN support
• Local update of IMM firmware
• Firmware firewall
• Support for IPMI v2.0 compliant management software (e.g., xCAT)
• Other mandatory and optional IPMI IMM functions
The IMM alerts IBM Systems Director to anomalous environmental factors, such as voltage and
thermal conditions—even if the server has failed.
The x3620 M3 also supports an optional IBM Virtual Media Key for additional systems
management capabilities, including:
• Latest OS failure screen capture
• Graphical console redirection over LAN
• Remote virtual floppy and CD-ROM
• High-speed remote redirection of PCI video, keyboard and mouse
IBM ToolsCenter consolidates 42 needed tools for managing servers individually into an