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Ingenico 5100 M
16
4 Recommendations
4.1 Security
Your terminal fulfils the PCI security requirements.
Tasks to be done by the installer
Because this is a secure PIN device, Ingenico advises you to check the following prior to
installing your PIN pad, and thereafter on a daily basis.
4.1.1 Checking PIN pad integrity
(1) Check that there is NO external damage to the plastic housing; particularly around the
Keypad, display and card reader areas.
(2) Ensure that there are NO additional cables protruding from the PIN pad;
(3) There should be NO holes drilled into any area of the housing.
4.1.2 Selecting the place where the PIN pad is installed
(4) Ensure that there are NO security cameras focusing on the PIN pad.
(5) Ensure that there are NO close objects where a camera can be hidden.
(6) Ensure that the PIN pad can NOT be observed from outside (any window or door) while
PIN entry.
4.1.3 Necessary advertisements for customers
(7) Ensure “wait your turn” sticker is placed where clients in queue can’t observe the
Keypad while PIN entry is in progress.
(8) A warning must be placed near the terminal. This advertisement must be visible for the
customers before the PIN entry. The advertisement must indicate (textual and graphically):
how to protect the PIN entry from other customers and the cashier (using the hand
not used for the PIN entry if necessary)
that integrity of the PIN pad must be checked
Smart card reader must be facing the customer during PIN entry.
4.1.4 Training cashiers
(9) Installer must train cashiers how to check the integrity of the terminal. This check must
occur on a daily basis and must include all points listed in sections 4.1.1 and 4.1.2.
(10) Installer must train cashiers to encourage customers to respect “wait your turn” sticker.
4.2 Safety
As this terminal does not have a power off switch, the disconnecting device is the main
transformer; the power supply plug must therefore be easily accessible.
Safety directives concerning the Lithium battery
Keep out of the reach of children.