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Introduction Intel® Server Boards S3210SH/S3200SH
Revision 2.2
2
• Intel will NOT provide support for issues related to use of any add-in adapters or
peripherals installed in the server system when an operating system that received basic
installation testing only is in use.
• Support is defined as assistance in root causing issues, and determining a customer
acceptable resolution to the issue associated with the operating system. The resolution
may include, but is not limited to, on-board controller driver changes, engaging the
vendor for resolution, BIOS changes, firmware changes, or determining a customer
acceptable workaround for the issue.
1.1.2 Adapter / Peripheral Compatibility and Stress Testing
Adapter / Peripheral Compatibility and Stress testing is performed only on the most current
release of a supported operating system at the time of a given validation run. The Adapter /
Peripheral Compatibility and Stress testing process consists of three areas: Base Platform,
Adapter Compatibility, and Stress.
Base Platform: Each base platform will successfully install a given operating system,
successfully run a disk stress test, and successfully run a network stress test.
Adapter Compatibility: Adapter compatibility validation (CV) testing uses test suites to gain an
accurate view of how the server performs with a wide variety of adapters under the primary
supported operating systems. These tests are designed to show hardware compatibility
between the cards and the server platform and include functional testing only. No heavy
stressing of the systems or the cards is performed for CV testing.
Stress Testing: This test sequence uses configurations that include add-in adapters in all
available slots, (depending on chassis used) for a minimum 72-hour test run without injecting
errors. Each configuration passes an installation test, a Network/Disk Stress test, and tape
backup test. Any fatal errors that occur will require a complete test restart.
1.1.2.1 Support Commitment for Adapter / Peripheral Compatibility and Stress
Testing
Intel commits to provide the following level of customer support for operating systems that
receive Adapter / Peripheral Compatibility and Stress testing:
• Intel will provide support for customer issues with these operating systems involving
installation and/or functionality of the server board with or without the adapters and
peripherals listed in this document as having been tested under the particular operating
system.
• Support is defined as assistance in root causing issues, and determining a customer
acceptable resolution to the issue associated with the operating system. The resolution
may include, but is not limited to, on-board controller driver changes, engaging the
vendor for resolution, BIOS changes, firmware changes, or determining a customer
acceptable workaround for the issue.
• Intel will provide and test operating system drivers for each onboard video, network, and
storage controller.
• Intel will enable vendors to provide driver support for add-in adapters using these
operating systems.