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Appendix E Product Warranties and Notices 23
EtheRx User’s Guide - Rev. B00 Kingston Technology Company
Warranty Claim Requirements
To obtain warranty service, return the defective product, freight prepaid and
insured, to your local authorized Kingston dealer or distributor, or to the
Kingston factory service center located at 17600 Newhope Street, Fountain
Valley, California 92708, U.S.A. You must include the product serial number
(if applicable) and a detailed description of the problem you are experiencing.
You must also include proof of the date of original retail purchase as evidence
that the product is within the applicable warranty period. If you return the
product directly to the Kingston factory, you must first obtain a Return
Material Authorization ("RMA") number by calling Kingston Customer
Service at (714) 438-1810, and include the RMA number prominently
displayed on the outside of your package. Products must be properly packaged
to prevent damage in transit.
Free Technical Support
Kingston provides free technical support. If you experience any difficulty
during the installation or subsequent use of a Kingston product, please contact
Kingston’s Technical Support department at either: (714) 435-2639 U.S.
headquarters, or Kingston Germany Office at (089) 62 71 56-21, prior to
servicing your system. This warranty covers only repair or replacement of
defective Kingston products, as provided above. Kingston is not liable for, and
does not cover under warranty, any costs associated with servicing and/or
installation of Kingston products.
Disclaimers
The foregoing is the complete warranty for Kingston products and supersedes all
other warranties and representations, whether oral or written. Except as expressly
set forth above, no other warranties are made with respect to Kingston products and
Kingston expressly disclaims all warranties not stated herein, including, to the
extent permitted by applicable law, any implied warranty of merchantability or
fitness for a particular purpose. In no event will Kingston be liable to the
purchaser, or to any user of the Kingston product, for any damages, expenses, lost
revenues, lost savings, lost profits, or any other incidental or consequential damages
arising from the purchase, use or inability to use the Kingston product, even if
Kingston has been advised of the possibility of such damages.
Copyright © 1997 Kingston Technology Company. All rights reserved. Printed in the U.S.A. Kingston Technology
and the Kingston logo are trademarks of Kingston Technology Company. Mac and the Mac OS logo are trademarks of
Apple Computer, Inc., used under license. All other trademarks are properties of their respective companies.