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Troubleshooting
OPERATION GUIDE 4-11
Storage Error Codes
Hard Disk Errors
Virtual mailbox
full
The storage area in the hard disk for the virtual mailboxes is full. Print out
accumulated jobs in the virtual mailboxes.
Warning
low memory
The printer’s internal memory is running low due to too many numbers of fonts and
macros downloaded. Try deleting unnecessary fonts and macros.
† Messages separated by ‘( )/( )’ are displayed alternately.
†† After this error has happened, page protect mode will be automatically turned on. To maintain
optimum use of memory during printing, we recommend you manually turn off page protect mode.
Code Meaning
01 Hard disk format error. If this error recurs even if the power has been
turned off and then on, reformat the hard disk.
02 The disk system is not installed. Recheck the requirements for using the
system and the devices.
04 There is no available hard disk space. Delete unnecessary files, etc., in
order to free up space.
05 The specified file does not exist in the hard disk.
06 There is no memory available to the hard disk system. Increase the
available memory.
10 Formatting is not possible because host data is being spooled on the
hard disk. Wait until the hard disk is ready, and then format.
85 VMB: Alias error. The alias setting was lost, or the virtual tray
corresponding to the alias does not exist. Set the alias again.
97 The number of permanent code jobs that can be stored reached the limit
value, and no more can be saved. Either delete some unnecessary
jobs, etc., or increase the limit.
98 An unreadable page was found in a job (The job is damaged.).
99 A print job for the specified ID does not exist in the hard disk.
Message Corrective Action