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GETTING HELP
If you are having problems with your LaCie product, consult the table below for a list of available resources.
Order Source Description Location
1
Quick
Install
Guide
Concise steps
to follow for
getting your
product up and
running
Printed and included in the product box, or download PDF from the product
page
2
Support
Pages
Includes
interactive
troubleshooting
topics for most
common
problems
www.lacie.com/support/, select your product, then click the
“Troubleshooting” tab
3
User
Manual
Includes
common
troubleshooting
topics
See Troubleshooting Topics
4
LaCie
Lounge
Technical
Support
forum
A free forum,
moderated by
LaCie, for
customers to
seek advice
www.lacielounge.com/index.php?option=com_kunena&Itemid=49&lang=en
5
Customer
Support
Create an
account on
lacie.com,
register your
product, and fill
out a support
ticket
Create an account here:
www.lacie.com/us/mystuff/login.htm?logout&rtn=mystuff
Note: LaCie is dedicated to providing high quality products that enrich the lives of our customers. To help
LaCie offer the best customer support, we encourage you to create an account and register your product at
www.lacie.com/us/mystuff/login.htm? logout&rtn=mystuff. You can give us important feedback as well as
receive updated information on your LaCie device.
41 LaCie User Manual