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LaCie FireWire 400 PCI Card • DESIGN BY SISMO Contacting Customer Support
User Manual page 11
Before You Contact Technical Support
✦ Read the manual.
✦ Try to isolate the problem.
If you still can’t get your LaCie PCI Card to work properly, con-
tact us via the provided Web link. Before contacting us, make
sure that you are in front of your computer and that you have the
following information on hand:
✦ Your card’s serial number
✦ Computer brand and model
✦ Operating system and version
✦ Amount of memory installed
✦ Names of CD or DVD drives installed on your computer
✦ Names of any other devices installed on your computer
5. Contacting Customer Support