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User Guide
Solving Problems
Follow these tips when you troubleshoot your computer:
• Ifyouaddedorremovedapartbeforetheproblemstarted,reviewthe
installation procedures and ensure that the part is correctly installed.
• Ifaperipheraldevicedoesnotwork,ensurethatthedeviceisproperly
connected.
• Ifanerrormessageappearsonthescreen,writedowntheexactmessage.This
message may help support personnel diagnose and fix the problem(s).
• Ifanerrormessageoccursinaprogram,seetheprogram’sdocumentation.
Note: The procedures in this document were written for the Windows
default view, so they may not apply if you set your Lenovo
®
computer to
the Windows Classic view.
4.1 Troubleshooting Display Problems
Problem: Blank screen or no image is displayed on the monitor.
Troubleshooting and problem resolution:
1. Check that the monitor has been turned on; if not, press the Power button.
2. Check to see if the monitor power cord is loose; if so, securely plug the power
cord to the monitor.
3. Check that the signal cable to the monitor is securely connected to the
connector on the computer graphics card; if not, shut down the computer then
securely connect the signal cable of the monitor.
Problem: You need to change display property settings.
Setting display background and icon properties:
1. Right-click the desktop anywhere except over an icon, then select Personalize
from the pop-up menu.
2. From here, select the appropriate options to:
• Changethedesktopbackground
• Selectascreensaver
• Selectcolorsandappearanceoptionsforiconsandcharacters
• SetresolutionandcolorsbyusingDisplaySettingsoptions