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User Guide
2. Move any interfering devices away from the computer.
3. If the problem persists, consult with Lenovo Service.
5.2 Troubleshooting Audio Problems
Problem: No sound from integrated speakers.
Troubleshooting and problem resolution:
• Adjustthewindowsvolumecontrol—Double-clickthespeakericoninthe
lower-right corner of your screen. Ensure that the volume is turned up and that
the sound is not muted. Adjust the volume, bass, or treble controls to eliminate
distortion.
• Reinstalltheaudiodriver.
• Disconnectheadphonesfromtheheadphoneconnector—Soundfromthe
speakers is automatically disabled when headphones are connected to the
computer’s side-panel headphone connector.
Problem: No sound from headphones.
Troubleshooting and problem resolution:
• Checktheheadphonecableconnection—Ensurethattheheadphonecableis
securely inserted into the headphone connector.
• Adjustthewindowsvolumecontrol—Clickordouble-clickthespeakericonin
the lower-right corner of your screen. Ensure that the volume is turned up and
that the sound is not muted.
5.3 Troubleshooting Software Problems
Problem: You are unable exit a running program normally.
Troubleshooting and problem resolution:
1. Open the Task Manager window by pressing Ctrl, Alt and Delete at the same
time.
2. Select the Application tab, select the problem program, and then click the End
Task button.
Problem: You need to install or uninstall a program.
Problem resolution:
During installation never abort the install process by powering the system off or
through other drastic means. This can cause system program disorder or even
failure during system initialization.