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Type Country or Region of Purchase Warranty Period
Type(s) of
Warranty
Service
1027 United States, Canada, Latin
America, Europe, Middle East,
Africa
Parts and labor - 1
year
1 and 2
Australia, New Zealand, Japan Parts and labor - 1
year
1 and 2
1029 United States, Canada, Latin
America, Europe, Middle East,
Africa
Parts and labor - 3
years
1 and 2
Australia, New Zealand, Japan Parts and labor - 3
years
1 and 2
If required, your Service Provider will provide repair or exchange service
depending on the type of warranty service specified for your product and the
available service. Scheduling of service will depend upon the time of your call,
parts availability, and other factors.
A warranty period of three (3) years on parts and one (1) year on labor means
that Lenovo will provide warranty service without charge for:
a. parts and labor during the first year of the warranty period (or a longer
period as required by law); and
b. parts only, on an exchange basis, in the second and third years of the
warranty period. Your Service Provider will charge you for any labor provided
in performance of the repair or replacement in the second and third years of
the warranty period.
Types of Warranty Service
1. Customer Replaceable Unit (″CRU″) Service
Under CRU Service, your Service Provider will ship CRUs to you for
installation by you. CRU information and replacement instructions are shipped
with your product and are available from Lenovo at any time upon request.
CRUs that are easily installed by you are called Self-service CRUs, while
Optional-service CRUs may require some technical skill and tools. Installation
of Self-service CRUs is your responsibility. You may request that a Service
Provider install Optional-service CRUs under one of the other types of
warranty service designated for your product. An optional service offering may
be available for purchase from Lenovo to have Lenovo install Self-service
CRUs for you. You may find a list of CRUs and their designation in the
publication that ships with your product or at www.lenovocom/CRUs. The
12 Warranty and Support Information