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• Access troubleshooting and support information for your computer model and other supported products.
• Find the service and support phone numbers for your country or region.
• Find a Service Provider located near you.
Lenovo Support Web site
Technical support information is available at:
http://www.lenovo.com/support
This portal is updated with the latest information about the following subjects:
Download & Drivers
Download drivers, ash BIOS, and update your software.
Warranty
Check your warranty status and upgrade your warranty.
Technical Support Click Need Help? for self-help tips to help diagnose a
problem.
ThinkVantage
Learn more about ThinkVantage software to improve
productivity and reduce cost.
Lenovo Forums
Search the community knowledge base for your computer
to share and discover information with other users.
User Guides & Manuals
Read or print any publications related to your product.
Help and service
This section contains information about obtaining help and service.
Using the documentation and diagnostic programs
If you experience a problem with your computer, see Chapter 10 “Troubleshooting and diagnostics” on
page 87. For information on additional resources to help you troubleshoot your computer problem, see
“Information resources” on page 107.
If you suspect a software problem, see the documentation that comes with the operating system or software
program, including readme les and online help.
Most computers come with a set of diagnostic programs that help you identify hardware problems. For
instructions on using the diagnostic programs, see “Diagnostic programs” on page 104.
You can also get the latest technical information and download device drivers and updates from Lenovo
Support Web site at:
http://www.lenovo.com/support
Calling for service
During the warranty period, you can get help and information by telephone through the Customer Support
Center.
The following services are available during the warranty period:
• Problem determination - Trained service personnel are available to assist you with determining a
hardware problem and deciding what action is necessary to x the problem.
• Hardware repair - If the problem is caused by hardware under warranty, trained service personnel are
available to provide the applicable level of service.
108 ThinkCentre User Guide