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Chapter 5. Diagnostic programs
Diagnostic programs are used to test hardware components of your computer. Diagnostic programs can
also report operating-system-controlled settings that interfere with the correct operation of your system.
You can use the preinstalled diagnostic program to diagnose computer problems, if your computer is
running in the Windows
®
operating system.
Notes:
1. Depending on the date when your computer was manufactured, your computer is preinstalled with
either the Lenovo Solution Center program or the Lenovo ThinkVantage Toolbox program for diagnostic
purposes. For more information about the Lenovo ThinkVantage Toolbox program, see “Lenovo
ThinkVantage Toolbox” on page 37
. For more information about the Lenovo Solution Center program,
see “Lenovo Solution Center” on page 37.
2. You can also download the PC-Doctor for DOS diagnostic program from http://www.lenovo.com/support.
See “PC-Doctor for DOS” on page 38 for detailed information.
3. If you are unable to isolate and repair the problem yourself after running the programs, save and print
the log les created by the programs. You will need the log les when you speak to a Lenovo technical
support representative.
Lenovo ThinkVantage Toolbox
Note: The Lenovo ThinkVantage Toolbox program is only available on computers preinstalled with the
Windows 7 operating system from Lenovo.
The Lenovo ThinkVantage Toolbox program helps you maintain your computer, improve computing security,
diagnose computer problems, get familiar with the innovative technologies provided by Lenovo, and get
more information about your computer. You can use the diagnostics feature of the Lenovo ThinkVantage
Toolbox program to test devices, diagnose computer problems, create bootable diagnostic media, update
system drivers, and view system information.
To run the Lenovo ThinkVantage Toolbox program, click Start ® All Programs ® Lenovo ThinkVantage
Tools ® System Health and Diagnostics. Follow the instructions on the screen.
For additional information about running the Lenovo ThinkVantage Toolbox program, refer to the Lenovo
ThinkVantage Toolbox help system.
Lenovo Solution Center
The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems. It
combines diagnostic tests, system information collection, security status, and support information, along
with hints and tips for maximum system performance.
Notes:
• The Lenovo Solution Center program is available only on models preinstalled with the Windows 7
operating system. If your Windows 7 model is not preinstalled with the program, you can download it
from http://www.lenovo.com/diagnose.
• If you are using the Windows Vista or Windows XP operating system, go to
http://www.lenovo.com/diagnose for the latest information on diagnostics for your
computer.
© Copyright Lenovo 2008, 2012
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