Lenovo 367927U Laptop User Manual


 
Chapter 5. Troubleshooting
39
Sound problems
No sound can be heard from
the speaker even when the
volume is turned up.
Make sure that:
- The Mute function is off.
- The headphone jack is not used.
- Speakers are selected as the playback device.
Battery problems
Your computer shuts down
before the battery status
indicator shows empty.
-or-
Your computer operates after
the battery status indicator
shows empty.
Discharge and recharge the battery.
The computer does not operate
with a fully charged battery.
The surge protector in the battery might be active. Turn off
the computer for one minute to reset the protector; then turn
on the computer again.
A hard disk drive problem
The hard disk drive does not
work.
In the Boot menu in BIOS setup utility, make sure that the
hard disk drive is included in the EFI/Boot device priority
correctly.
A startup problem
The Microsoft
®
Windows
operating system does not
start.
Use the OneKey Recovery system to restore the system
partition to its original status or a previously created back-
up point. For details about the OneKey Recovery system,
see “Lenovo OneKey Recovery system” on page 34.
A backup problem
Backup cannot be made. You are not currently using a Windows operating system.
There is not enough space to store the backed-up data. You
will need to free more space on the destination device.