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Errors without messages
• Problem: My screen keeps blanking when I do not want it to.
Solution: You can disable any system timers, such as the LCD turn-off timer or the blank timer by
doing the following:
1. Start Power Manager.
2. Tap the Power plan tab, and then select Maximum Performance from the predened power plans.
• Problem: When I turn on the tablet, nothing is displayed on the screen and the tablet does not beep
while starting up.
Note: If you are not sure whether you heard any beeps, turn off the tablet by pressing and holding the
power button for four seconds or more. Turn it on and listen again.
Solution: Ensure that:
– The ac power adapter is connected to the tablet and the power cord is plugged into a working
electrical outlet.
– The tablet is turned on. (Turn the power button on again for conrmation.)
If a power-on password is set:
– Press any key to display the prompt for the power-on password. If the brightness level of the screen
is low, increase it by pressing Home.
– Type the correct password and press Enter.
If these items are correctly set, and the screen remains blank, have the tablet serviced.
• Problem: When I turn on the tablet, only a white cursor is displayed on a blank screen.
Solution: If you have modied a partition on your mSATA solid-state drive by using partition software,
information about that partition, or the master boot record might have been destroyed.
1. Turn off the tablet, and then turn it on again.
2. If you still see only the cursor on the screen, do the following:
– If you have used the partition software, examine the partition on the mSATA solid-state drive by
using the software, and recover the partition if required.
– Use the recovery discs to restore the system to the factory state.
If the problem persists, have the tablet serviced.
• Problem: My screen goes blank while the tablet is on.
Solution: Your screen saver or power management might have been enabled. Do either of the following:
– Tap the tablet screen to exit the screen saver.
– Press the power button to resume from sleep or hibernation mode.
58 User Guide