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Refer to the documentation that comes with your computer for additional details on selecting IDE
performance modes.
v The disc cannot be read.
Take the following actions:
1. The disc might be dirty; clean it as described in “Handling and caring for a disc” on page 3-3.
2. The disc might be defective; try another disc.
3. The disc is not ISO-9660, High Sierra Group (HSG), or Universal Disc Format (UDF) compatible.
Check with your place of purchase.
v DVD+R DL and DVD-R DL media cannot be read in other computers after burning.
Take the following actions:
1. Check with your manufacturer to be sure that the drive can read DVD+R DL and DVD-R DL
media.
2. Follow this procedure to enable IMAPI for Windows XP:
a. Double-click My Computer.
b. Right Click on the DVD reader drive, and select Properties.
c. Click Recording.
d. Mark the Enable CD Recording on this drive checkbox.
e. Click Apply.
3. Try installing the UDF reader in the other computer.
v
There is no sound from the disc.
1. Check that you are not using a data CD.
2. Adjust the audio-adapter volume control. See the documentation that comes with your audio
adapter and audio-CD player program.
3. Enable digital audio extraction. For more information, see “Enabling digital audio extraction for
Windows 2000” on page C-2
v
You receive an error message.
Take the following actions for these common error messages:
– CDR-103
The disc in the Super Multi-Burner Drive is not High Sierra, ISO 9660, or UDF format.
The Super Multi-Burner Drive does not support the media.
– CDR-101
A ″not ready reading the drive″ situation occurs when you try to access the Super Multi-Burner
Drive before the drive is ready. The busy indicator lights when you attempt to access the drive after
loading a disc into the loading tray. Wait until the busy indicator is no longer lit before attempting
to access the drive.
v
The Super Multi-Burner Drive does not operate and will not allow the disc to eject.
You will need to manually eject the disc. Refer to “Manually ejecting a disc” on page 3-2.
v A direct-to-disc media occurred and you cannot eject the disc or shut down the computer.
Take the following actions:
1. Wait a few minutes until the drive light flashes and goes out, then try again.
2. Emergency eject the disc. Open Task Manager and end the task, DLAWCRTL.EXE. Then shut
down.
v Your Super Multi-Burner Drive showed up in My Computer until you added additional software,
but is no longer in My Computer
1. Uninstall all CD recording related software, including Windows Media Player.
B-2 ThinkCentre and Lenovo Super Multi-Burner Drive (Serial ATA) User’s Guide