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The Lenovo System Toolbox diagnostic program works through the Windows
operating system to enable you to view symptoms and solutions for computer
problems, access the Lenovo troubleshooting center, update system drivers, and
view system information.
To run the Lenovo System Toolbox program, click Start → All Programs → Lenovo
Services → Lenovo System Toolbox. Follow the instructions on the screen.
For additional information about running the Lenovo System Toolbox program,
refer to the Lenovo System Toolbox help system.
PC-Doctor for Rescue and Recovery
The PC-Doctor for Rescue and Recovery diagnostic program is part of the Rescue
and Recovery workspace on your Lenovo computer. Use the PC-Doctor for Rescue
and Recovery program if you are unable to start the Windows operating system.
To run the PC-Doctor for Rescue and Recovery program from the Rescue and
Recovery workspace, do the following:
1. Turn off the computer.
2. Repeatedly press and release the F11 key when turning on the computer. When
you hear beeps or see a logo screen, release the F11 key. The Rescue and
Recovery workspace opens after a short delay.
3. From the Rescue and Recovery workspace, select Launch advanced Rescue and
Recovery → Diagnose hardware. The PC-Doctor for Rescue and Recovery
program opens.
4. Select the diagnostic test of your choice. Then, follow the instructions on the
screen.
For additional information about running the PC-Doctor for Rescue and Recovery
program, refer to the PC-Doctor for Rescue and Recovery help system.
Note: If you encounter failures that prevent you from gaining access to the Rescue
and Recovery workspace, you can run the PC-Doctor for Rescue and
Recovery program after using a rescue medium to recover the computer
from failures and gaining access to the Rescue and Recovery workspace. See
“Creating and using rescue media” on page 55.
PC-Doctor for DOS
You can also download the latest version of the PC-Doctor for DOS diagnostic
program from http://www.lenovo.com/support. The PC-Doctor for DOS
diagnostic program runs independently of the Windows operating system. Use the
PC-Doctor for DOS diagnostic program if you are unable to start the Windows
operating system. You can run the PC-Doctor for DOS diagnostic program from a
diagnostic disc that you created.
Creating a diagnostic disc
This section provides instructions on how to create a diagnostic disc.
To create a diagnostic disc, do the following:
1. Download a self-starting bootable CD/DVD image (known as an ISO image) of
the diagnostic program from:
http://www.lenovo.com/support
2. Use any CD/DVD burning software to create a diagnostic disc with the ISO
image.
Chapter 6. Troubleshooting and diagnostics 69