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Solving recovery problems
If you are unable to access the Rescue and Recovery workspace or the Windows environment, do one
of the following:
• Use a rescue medium to start the Rescue and Recovery workspace. See “Creating and using a rescue
medium” on page 66
.
• Use recovery media if all other methods of recovery have failed and you need to restore the hard disk
drive to the factory default settings. See “Creating and using a recovery media” on page 63.
Note: If you are unable to access the Rescue and Recovery workspace or the Windows environment from
a rescue medium or recovery media, you might not have the rescue device (an internal hard disk drive, a
disc, a USB hard disk drive, or other external devices) set as the rst boot device in the startup device
sequence. You must rst make sure that your rescue device is set as the rst boot device in the startup
device sequence in the ThinkPad Setup program. For details on how to temporarily or permanently change
the startup device sequence, see “Startup menu” on page 124.
It is important to create a rescue medium and a set of recovery media as early as possible and store them
in a safe place for future use.
68 User Guide