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Chapter 5. Troubleshooting
Battery problems
Your computer shuts down
before the battery status
indicator shows empty.
-or-
Your computer operates
after the battery status
indicator shows empty.
• Discharge and recharge the battery.
The operating time for a
fully charged battery is
short.
• For details, see “Handling the battery” in Chapter 2.
The computer does not
operate with a fully charged
battery.
• The surge protector in the battery might be active.
Turn off the computer for one minute to reset the
protector, then turn on the computer again.
The battery does not
charge.
• For details, see “Handling the battery” in Chapter 2.
A hard disk drive problem
The hard disk drive does
not work.
• In the Boot menu in BIOS Setup Utility, make sure
that the hard disk drive is included in the Boot
priority order correctly.
A startup problem
The Microsoft
®
Windows
operating system does not
start.
• Use the OneKey Rescue System to help solve or
identify your problem. For details on the OneKey
Rescue System, see “Chapter 4. OneKey Rescue
System” on page 38.