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Appendix B. Lenovo limited warranty
51
Replacement of a product or part
When the warranty service involves the replacement of a product or part, the
replaced product or part becomes Lenovo’s property and the replacement
product or part becomes your property. Only unaltered Lenovo products and
parts are eligible for replacement. The replacement product or part provided by
Lenovo may not be new, but it will be in good working order and at least
functionally equivalent to the original product or part. The replacement
product or part shall be warranted for the balance of the period remaining on
the original product.
Before your Service Provider replaces a product or part, you agree to:
1
remove all features, parts, options, alterations, and attachments not under
warranty service;
2
ensure that the product or part is free of any legal obligations or restrictions
that prevent its replacement; and
3
obtain authorization from the owner to have your Service Provider service a
product or part if you do not own it.
Your additional responsibilities
Where applicable, before service is provided, you agree to:
1
follow the service request procedures that your Service Provider specifies;
2
backup or secure all programs and data contained in the product;
3
provide your Service Provider with all system keys or passwords and
sufficient, free, and safe access to your facilities to perform service; and
4
ensure that all information about identified or identifiable individuals
(“Personal Data”) is deleted from the product or that, with respect to any
Personal Data that you did not delete, you are in compliance with all
applicable laws.