Filter
Top Products
HP 19” Color Monitor User’s Guide
Troubleshooting
10 EnglishEnglish
Troubleshooting
Before calling Hewlett-Packard check the following items:
No picture and LED is off.
•
Check if monitor is switched ON.
•
Check if power cord is properly connected.
•
Check if electrical outlet is connected.
•
Test if monitor works on another computer previously set to
monitor’s supported resolution.
No picture and LED is on.
•
Check if monitor is not in power saving mode.
•
Adjust contrast and brightness through the On-Screen Menu (OSD)
using the control buttons.
•
Check if computer is switched on.
•
Check if video cable has no bent pins.
•
Test if monitor works on another computer previously set to
monitor’s supported resolution.
Colors are not pure.
•
Degauss your monitor
•
Shut down your monitor and switch it on after 30 minutes.
Picture is not centered.
•
Adjust picture through the On-Screen Menu (OSD) using the control
buttons.
Picture is fuzzy.
•
Use the Recall function.
•
Reduce contrast through the On-Screen Menu (OSD) using the
control buttons.
•
Adjust moire reduction to zero.
p4815a.book Page 10 Monday, March 11, 2002 11:35 AM