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2007-11-21 23
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Detailed Descriptions for Hotline Function Numbers
Hotline
Numbers
Functions Descriptions
*8 Call pickup
Press
*8# to pickup calls within the same group
9 Operator
Press
9# to call Operator.
112 Auto Attendant (AA)
Press
112# to enter Auto Attendant IVR followed with the
voice prompts.
1600 Queues Setting
Any extension phone can join or leave for one of the Queues.
Example: To join as a member of Queue 1 for
extension 201
Procedures: From 201 IP Phone,
Dial
1600 -> 1701 -> 123456 (password of Queue1) -> 1 ->
hang up.
Example: To leave Queue 1 for extension 201
Procedures: From 201 IP Phone,
Dial
1600 -> 1701 -> 123456 (password of Queue1) -> 2 ->
hang up.
1601 Operators Setting
Any extension phone can join or leave for the Operators.
Example: To join as one of operators for extension 200
Procedures: From 200 IP Phone,
Dial
1601 -> 123456 (password of Operator) -> 1 -> hang up.
Example: To quit as one of operators for extension 200
Procedures: From 200 IP Phone,
Dial
1601 -> 123456 (password of Operator) -> 2 -> hang up.
1602 Extension functions
Forward , Find me , Binding, and Password can be set up for
each extension number.
Example: To set extension 202 busy forward to 203