Filter
Top Products
Troubleshooting.............................................................................266
Solving basic printer problems....................................................................................................................................266
Printer control panel display is blank or displays only diamonds...................................................................266
Solving printing problems.............................................................................................................................................266
Multiple-language PDFs do not print....................................................................................................................................266
Error message about reading USB drive appears..............................................................................................................266
Jobs do not print...........................................................................................................................................................................267
Confidential and other held jobs do not print...................................................................................................................267
Job takes longer than expected to print..............................................................................................................................268
Job prints from the wrong tray or on the wrong paper .................................................................................................268
Incorrect characters print...........................................................................................................................................................268
Tray linking does not work........................................................................................................................................................269
Large jobs do not collate ...........................................................................................................................................................269
Unexpected page breaks occur...............................................................................................................................................269
Solving copy problems...................................................................................................................................................270
Copier does not respond ...........................................................................................................................................................270
Scanner unit does not close......................................................................................................................................................270
Poor copy quality..........................................................................................................................................................................270
Partial document or photo copies..........................................................................................................................................272
Solving scanner problems.............................................................................................................................................272
Checking an unresponsive scanner.......................................................................................................................................272
Scan was not successful .............................................................................................................................................................272
Scanning takes too long or freezes the computer............................................................................................................273
Poor scanned image quality.....................................................................................................................................................273
Partial document or photo scans............................................................................................................................................273
Cannot scan from a computer.................................................................................................................................................274
Solving fax problems.......................................................................................................................................................274
Caller ID is not shown..................................................................................................................................................................274
Cannot send or receive a fax.....................................................................................................................................................274
Can send but not receive faxes................................................................................................................................................276
Can receive but not send faxes................................................................................................................................................277
Received fax has poor print quality........................................................................................................................................277
Solving option problems................................................................................................................................................278
Option does not operate correctly or quits after it is installed....................................................................................278
Paper trays.......................................................................................................................................................................................278
2000-sheet tray..............................................................................................................................................................................279
Envelope feeder ............................................................................................................................................................................279
Output options..............................................................................................................................................................................280
Flash memory card.......................................................................................................................................................................280
Hard disk with adapter................................................................................................................................................................280
Internal Solutions Port................................................................................................................................................................280
Memory card ..................................................................................................................................................................................280
Contents
11