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2-5
4090-001
Paper Feed Problems
Power Problems
Print Quality Problems
Symptom Action
Paper fails to stop at first print line Go to the ’First Print Line Service
Check’ on page 2-6.
• Fails to pick paper
• Picks more than one sheet of
paper
• Picks paper but fails to feed
• Paper jams
• Paper fails to exit
• Noisy paper feed
Go to the ’Paper Feed Service
Check’ on page 2-8.
Envelopes fail to feed Go to the ’Envelope Feed Service
Check’ on page 2-6.
Paper skews Go to the ’Paper Path Service
Check’ on page 2-10.
Symptom Action
No power in printer, no Power
light, no motors
Go to the ’Power Service Check’ on
page 2-11.
Symptom Action
• Voids in characters
• Light print
• Prints off the page
•Fuzzyprint
• Carrier moves but does not
print
• Printhead drying prematurely
• Vertical alignment off
Go to the ’Print Quality Service
Check’ on page 2-12.
• Ink smearing
• Vertical streaks on paper
• Print lines crowded
Go to the ’Paper Feed Service
Check’ on page 2-8.