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3 Reinsert the duplex unit until it clicks into place to clear the message.
4 If necessary, touch OK or press
OK
, depending on your printer model.
Paper jam in the ADF (select models only)
Note: The parts inside the printer are sensitive. Avoid unnecessarily touching these parts while clearing jams.
Check the ADF
1 Press the ADF button, and then open the ADF cover.
Scenario 1 Scenario 2
2
1
2
1
Troubleshooting 138