Filter
Top Products
May need to reconnect
power supply
1 Press to turn the printer off.
2 Disconnect the power cord from the wall outlet.
3 Gently remove the power supply from the printer.
4 Reconnect the power supply to the printer.
5 Plug the power cord into the wall outlet.
6 Press to turn the printer on.
Software may not be
installed correctly
1 Uninstall the printer software, and then reinstall it. For more information, see
“Removing and reinstalling the software” on page 123.
2 If the software still does not install correctly, visit our Web site at
www.lexmark.com to check for the latest software.
a In all countries or regions except the United States, select your country or region.
b Click the links for drivers or downloads.
c Select your printer family.
d Select your printer model.
e Select your operating system.
f Select the file you want to download, and then follow the directions on the
computer screen.
Cannot print from digital camera using PictBridge
Enable PictBridge printing
from camera
Enable PictBridge printing on the camera by selecting the correct USB mode. For more
information, see the digital camera documentation.
Make sure the camera is
PictBridge-enabled
1 Disconnect the camera.
2 Connect a PictBridge-enabled digital camera to the PictBridge port. See the digital
camera documentation to determine whether it is PictBridge-enabled.
Check USB cable Use only the USB cable that came with the camera.
Remove memory cards Remove any memory cards from the printer.
Check messages If an error message appears on the display, see “Error messages” on page 115.
Print troubleshooting
• “Improving print quality” on page 100
• “Poor text and graphic quality” on page 100
• “Poor quality at the edges of the page” on page 101
• “Print speed is slow” on page 101
• “Partial document or photo prints” on page 102
Troubleshooting
99