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3 Close the printer.
• Press to clear the message.
• If your printer did not come with a printhead, then visit the Lexmark support Web site at
http://support.lexmark.com, or contact customer support for more information.
• If the message appears even if the printhead is already installed, then see “Printhead Error” in the User’s Guide.
Printhead Unsupported
Try one or more of the following:
• Turn the printer off, and then turn it back on.
• Install a supported printhead.
1
Open the printer.
2 Press the release tab, and then remove the cartridges.
3
Lift the carrier latch.
4 Remove the unsupported printhead.
Troubleshooting 141