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= Supported
X = Not supported
Printer model
Message Status code Return string C746, C748 X746, X748
Intervention Required -
Unsupported CMYK*
Cartridge
40021
32 Unsupported
CMYK* Cartridge
XX
Intervention Required -
Unsupported Print
Cartridge
40021
32 Unsupported
Print Cartridge
XX
Intervention Required -
Unsupported Printhead
40021
32 Unsupported
Printhead
XX
Intervention Required -
Unsupported Cartridge
40021
32.xx Cartridge
part number
unsupported by
device
XX
Intervention Required -
Tray Size Sense Error
40021
40 Tray [x] Size
Sense Error
XX
Intervention Required -
Open Bin Exit Tray
40021
41 Open Bin 1
Exit Tray
XX
Intervention Required -
Cartridge Region
Mismatch
40021
42.xy Cartridge
region mismatch
XX
Intervention Required -
Paper Jam
40022
2xx Paper Jam
XX
Intervention Required -
Remove Packaging
Material
40025
Remove
packaging
material
XX
Intervention Required -
Remove Packaging
Material
40025
Remove
packaging
material, [area
name]
Intervention Required -
Waste Toner Missing
40025
82 Waste toner
bottle missing
XX
Intervention Required -
Waste Toner Bottle
Missing
40025
82.xx Waste
toner bottle
missing
Intervention Required -
Check Tray Connection
40027
Check tray
[paper
source #]
connection
XX
* This message contains a subset of letters CMYK, where CMYK denotes Cyan, Magenta, Yellow, and Black cartridges,
respectively.
Appendix B: PJL support 57