Filter
Top Products
= Supported
X = Not supported
Printer model
Message Status code Return string
C540n, C543dn,
C544n/dn/dw/dtn
X546dtn MFP
Intervention Required -
Printer Upper Door Open
40021
Cover Open,
Close Top
Covers, Close
Door, or Insert
Cartridge
X X
Intervention Required -
Insert Print Cartridge
40021
Insert Print
Cartridge
X X
Intervention Required -
Open Cover
40021
Open Cover
X X
Intervention Required -
Open Rear Door
40021
Open Rear Door
X X
Intervention Required -
Invalid Refill
40021
30 Invalid
Refill Change
Cartridge
X X
Intervention Required -
Defective Ink Cartridge
40021
31 Defective
Cartridge CMYK*
X X
Intervention Required -
Defective Print Cartridge
40021
31 Defective
Print Cartridge
X X
Intervention Required -
Missing Cartridge
40021
31 Missing
Cartridge CMYK*
X X
Intervention Required -
Missing Printhead
40021
31 Missing
Printhead
X X
Intervention Required -
Defective Print Cartridge
40021
31 Replace
defective
cartridge
X X
Intervention Required -
Invalid Refill
40021
31.yy Invalid
refill, change
cartridge
X X
Intervention Required -
Defective Print Cartridge
40021
31.yy Replace
defective
cartridge
X X
Intervention Required -
Defective Print Cartridge
40021
31.yy Replace
defective print
cartridge
X X
Intervention Required -
Unsupported Cartridge
40021
32 Unsupported
Cartridge
X X
* This message contains a subset of letters CMYK, where CMYK denotes Cyan, Magenta, Yellow, and Black cartridges,
respectively.
Appendix B: PJL support
53