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23x Paper Jam
232 Paper Jam Check Duplex and 233 Paper Jam Check Duplex
Note: To resolve the message, you must clear all print media from the print media path.
1 Open the duplex rear door.
2 Look under the duplex rear door for the edge of the print media to determine how the print
media is jammed:
• If only a short piece of print media is visible toward the rear of the printer, do not pull it out;
it may be easier to access from inside the printer. See 200 and 201 Paper Jam Remove
Cartridge for instructions.
• If most of the print media is visible, continue with the following:
– Pull the print media up and out toward you if the print media is in this position.