Filter
Top Products
265
Understanding the printer messages
Change Cartridge Invalid
Refill
The printer has detected a refilled
Prebate cartridge.
Remove the indicated print
cartridge and install a new one.
See also: Replacing the print
cartridge
Check <device> Connection The specified device is either not fully
connected to the printer or is
experiencing a hardware failure.
<device> means:
• Tray x with x being trays 2 – 5
• Duplex
• Reestablish communication by
removing the specified device
and reattaching it to the printer.
• Press Go to clear the message
and continue printing.
• In the case of a hardware failure,
turn the printer off and back on. If
the error recurs, turn the printer
off, remove the specified device,
and call for service.
Clearing Job Accounting
Stat
The printer is deleting all job statistics
stored on the hard disk.
Wait for the message to clear.
Close Door or Insert
Cartridge
The upper front door is open or the
toner cartridge is not installed.
• Close the upper front door.
• Install the print cartridge.
Close Finisher Door The finisher side door is open. Close the finisher side door to clear
the message.
Close Finisher
Top Cover
The finisher top cover is open. Close the finisher top cover to clear
the message.
Copying The printer is processing a copy job
originating from an OptraImage™
scanner.
Wait for the message to clear.
Defragmenting
DO NOT TURN POWER OFF
The printer is defragmenting the flash
memory to reclaim storage space
occupied by deleted resources.
Wait for the message to clear.
Warning: Do not turn the printer off
while this message is displayed.
Delete All Jobs
Go/Stop?
The printer is requesting confirmation
to delete all held jobs.
• Press Go to continue. The printer
deletes all held jobs.
• Press Stop to cancel the
operation.
Deleting Jobs The printer is deleting one or more
held jobs.
Wait for the message to clear.
Disabling Menus The printer is responding to a request
to disable the menus.
Wait for the message to clear.
Note: While the menus are
disabled, you cannot change the
printer settings from the operator
panel.
See also: Disabling operator
panel menus
Message What this message means What you can do