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Understanding the printer messages
Held Jobs may be lost The printer memory is too full to
continue processing print jobs.
• Press Go to clear the message
and continue printing. The printer
frees memory by deleting the
oldest held job and continues
deleting held jobs until there is
enough printer memory to
process the job.
• Press Stop to clear the message
without deleting any held jobs.
The current job may not print
correctly.
• Press Menu to open the Job
Menu and cancel the current job.
• To avoid this error in the future:
– Delete fonts, macros, and
other data stored in printer
memory.
– Install more printer memory.
The messages 37
Insufficient Memory and
Held Jobs may be lost
alternate on the display.
See also: Using the Print and
Hold function; 37 Insufficient
Memory
Held Jobs May Not Be
Restored
The printer memory cannot restore
Print and Hold jobs from the printer
hard disk.
Press Go to clear the message.
Some of the Print and Hold jobs
stored on the disk will not be
restored.
See also: 37 Insufficient Memory
Insert Staple Cartridge The staple cartridge in the finisher is
missing or is installed incorrectly.
• Correctly install the staple
cartridge to clear the message.
• Press Go to ignore the message
and continue printing without
stapling.
Insert Tray <x> The specified tray is either missing or
not fully inserted into the printer.
Insert the specified tray completely
into the printer.
See also: Loading print media in
standard and optional trays
Install <device> or Cancel
Job
The printer is requesting that a
specified device be installed so it can
print a job.
<device> is one of the following:
• Bin x
• Tray x
• Duplex
• Env Feeder
• Turn the printer off, install the
specified device, and restart the
printer.
• Press Menu to open the Job
Menu and cancel the current job.
Message What this message means What you can do