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Understanding the printer messages
37 Insufficient Memory The printer memory is full and cannot
continue processing current print jobs.
• Press Go to clear the message
and continue the current print
job. The printer frees memory by
deleting the oldest held job and
continues deleting held jobs until
there is enough printer memory
to process the job.
• Press Stop to clear the message
without deleting any held jobs.
The current job may not print
correctly.
• Press Menu to open the Job
Menu and cancel the current job.
• To avoid this error in the future:
– Delete fonts, macros, and
other data in printer memory.
– Install additional printer
memory.
Note: The messages 37
Insufficient Memory and Held
Jobs may be lost alternate on
the display.
See also: Accessing held jobs
from the operator panel; Held
Jobs may be lost; Held Jobs May
Not Be Restored
38 Memory Full The printer is processing data, but the
memory used to store pages is full.
• Press Go to clear the message
and continue printing the job. The
job may not print correctly.
• Press Menu to open the Job
Menu and cancel the current job.
• To avoid this error in the future:
– Simplify the print job by
reducing the amount of text or
graphics on a page and
deleting unnecessary
downloaded fonts or macros.
– Install additional printer
memory.
See also: Canceling a print job
Message What this message means What you can do