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9 Open the scanner cover, and then remove any jammed pages.
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10 Press .
840.01 Scanner Disabled
This message indicates that the scanner has been disabled by the system support person.
840.02 Scanner Auto Disabled
This message indicates that the printer identified a problem with the scanner and automatically disabled it.
1 Remove all pages from the ADF.
2 Turn the printer off.
3 Wait 15 seconds, and then turn the printer on.
4 Place the document in the ADF, and then adjust the paper guides.
5 Press .
Note: If turning the printer off and then on again does not clear the message, then contact your system support
person.
Clearing jams
By carefully selecting paper and loading it properly, you can avoid most jams. If jams do occur, follow the steps
outlined in this chapter.
To clear a jam message and resume printing, clear the entire paper path, and then press
. If Jam Recovery is set
to On, the printer prints a new copy of the page that jammed. If Jam Recovery is set to Auto, the printer may or may
not print a new copy of the page that jammed.
Avoiding jams
The following hints can help you avoid jams:
Troubleshooting
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