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ARE YOU SCANNING FROM PHOTO OR GLOSSY PAPER, A MAGAZINE, OR A NEWSPAPER?
If you are copying or scanning from photo or glossy paper, a magazine, or a newspaper, see “Removing wavy
patterns from scanned photos, magazines, or newspapers” on page 79.
CHECK DOCUMENT PLACEMENT
Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.
Partial document or photo copies
These are possible solutions. Try one or more of the following:
CHECK DOCUMENT PLACEMENT
Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.
CHECK PAPER SIZE
Make sure the paper size being used matches the size you selected.
CHECK ORIGINAL SIZE SETTING
Make sure that the Original Size setting is Automatic or the size of the original document that you are copying.
Scan troubleshooting
Scanner does not respond
These are possible solutions. Try one or more of the following:
CHECK MESSAGES
If an error message is displayed, see “Error messages on the computer screen” on page 177.
CHECK POWER
If the light is not on, see “Power button is not lit” on page 128.
CHECK PRINTER DEFAULT AND PAUSE SETTINGS
1 Windows Vista users, click Control Panel Printers.
Windows XP users, click Start Printers and Faxes.
Windows 2000 users, click Start Settings Printers.
2 Double-click the print queue device.
Troubleshooting
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