Filter
Top Products
Lexmark™ X642
Clearing Jams
Guide
Avoiding jams
The following hints can help you avoid jams:
• Use only recommended print media.
• Do not overload the print media sources. Make
sure the stack height does not exceed the
maximum height indicated by the stack line on
the labels in the sources.
• Do not load wrinkled, creased, damp, or curled
print media.
• Flex, fan, and straighten print media before you
load it. If jams do occur with print media, try
feeding one sheet at a time through the
multipurpose feeder.
• Do not use print media that you have cut or
trimmed yourself.
• Do not mix print media sizes, weights, or types
in the same print media source.
• Make sure the recommended print side is
loaded in the source according to your simplex
or duplex needs.
• Keep print media stored in an acceptable
environment.
• Do not remove trays during a print job.
• Push all trays in firmly after loading them.
• Make sure the guides in the trays are properly
positioned for the size of print media you have
loaded. Make sure the guides are not placed
too tightly against the stack of print media.
Clearing jams
Understanding jam messages
200 and 201 Paper Jam Remove
Cartridge
1 Push the release latch, and lower the
multipurpose feeder.
2 Push the release latch, and open the top front
cover.
3 Lift and pull the print cartridge out of the MFP.
Warning: Do not touch the
photoconductor drum on the
underside of the cartridge.
Use the cartridge handle
whenever you are holding
the cartridge.
4 Place the print cartridge aside.
Note: Do not leave the cartridge exposed
to light for extended periods.
Note: The print media may be covered
with unfused toner, which may stain
garments and skin.
5 Pull the print media up and toward you.
Warning: If the print media does not
move immediately when you
Message What to do*
200 and 201
Paper Jam
Remove
Cartridge
Open the bottom then top front
covers, remove the print cartridge,
and then remove the jam.
202 Paper Jam
Open Rear Door
Open the rear door on the MFP, and
remove the jam.
23x Paper Jam
Check Duplex
Remove the duplex tray from the
duplex unit, raise the duplex
deflector, and remove the jam. Open
the rear duplex door, and remove the
jam.
24x Paper Jam
Check Tray <x>
Open each tray, and remove any
jammed media.
250 Paper Jam
Check MP
Feeder
Remove all media from the
multipurpose feeder, flex and stack
the media, reload the multipurpose
feeder, and adjust the guide.
290, 291, 292,
and 294
Scanner Jams
Remove all original documents from
the ADF. Open the ADF cover, and
remove any jammed pages. Open
the document cover, and remove any
jammed pages. Open the scan unit
access door, and remove any
jammed pages.
* After clearing the jam, press to resume printing.