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Copyright 2000, Lucent Technologies
All Rights Reserved, Printed in U.S.A.
Notice
Every effort was made to ensure that the information in this book was complete
and accurate at the time of printing. However, information is subject to change.
Lucent Technologies Web Page
The world wide web home page for Lucent Technologies is:
http://www.lucent.com
Preventing Toll Fraud
“Toll fraud” is the unauthorized use of your telecommunications system by an
unauthorized party (for example, a person who is not a corporate employee,
agent, subcontractor, or working on your company’s behalf). Be aware that there
may be a risk of toll fraud associated with your system and that, if toll fraud
occurs, it can result in substantial additional charges for your telecommunica-
tions services.
Lucent Technologies Fraud Intervention
If you suspect you are being victimized by toll fraud and you need technical sup-
port or assistance, call the appropriate BCS National Customer Care Center tele-
phone number. Users of the MERLIN®, PARTNER®, and System 25 products
should call 1 800 628-2888. Users of the System 75, System 85, DEFINITY®
Generic 1, 2 and 3, and DEFINITY® ECS products should call 1 800 643-2353.
Providing Telecommunications Security
Telecommunications security (of voice, data, and/or video communications) is
the prevention of any type of intrusion to (that is, either unauthorized or mali-
cious access to or use of your company’s telecommunications equipment) by
some party.
Your company’s “telecommunications equipment” includes both this Lucent
product and any other voice/data/video equipment that could be accessed via this
Lucent product (that is, “networked equipment”).
An “outside party” is anyone who is not a corporate employee, agent, subcon-
tractor, or working on your company’s behalf. Whereas, a “malicious party” is
anyone (including someone who may be otherwise authorized) who accesses
your telecommunications equipment with either malicious or mischievous
intent.
Such intrusions may be either to/through synchronous (time-multiplexed and/or
circuit-based) or asynchronous (character-, message-, or packet-based) equip-
ment or interfaces for reasons of:
• Utilization (of capabilities special to the accessed equipment)
• Theft (such as, of intellectual property, financial assets, or toll-facility
access)
• Eavesdropping (privacy invasions to humans)
• Mischief (troubling, but apparently innocuous, tampering)
• Harm (such as harmful tampering, data loss or alteration, regardless of
motive or intent)
Be aware that there may be a risk of unauthorized intrusions associated with
your system and/or its networked equipment. Also realize that, if such an intru-
sion should occur, it could result in a variety of losses to your company (includ-
ing, but not limited to, human/data privacy, intellectual property, material assets,
financial resources, labor costs, and/or legal costs).
Your Responsibility for Your Company’s Telecommunications Security
The final responsibility for securing both this system and its networked equip-
ment rests with you – a Lucent customer’s system administrator, your telecom-
munications peers, and your managers. Base the fulfillment of your
responsibility on acquired knowledge and resources from a variety of sources
including but not limited to:
• Installation documents
• System administration documents
• Security documents
• Hardware-/software-based security tools
• Shared information between you and your peers
• Telecommunications security experts
To prevent intrusions to your telecommunications equipment, you and your
peers should carefully program and configure your:
• Lucent-provided telecommunications systems and their interfaces
• Lucent-provided software applications, as well as their underlying hard-
ware/software platforms and interfaces
• Any other equipment networked to your Lucent products
Lucent Technologies does not warrant that this product or any of its networked
equipment is either immune from or will prevent either unauthorized or mali-
cious intrusions. Lucent Technologies will not be responsible for any charges,
losses, or damages that result from such intrusions.
Federal Communications Commission Statement
Part 15: Class A Statement. This equipment has been tested and found to com-
ply with the limits for a Class A digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harm-
ful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio-frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. Operation of this equipment in a residen-
tial area is likely to cause harmful interference, in which case the user will be
required to correct the interference at his own expense.
Part 68: Network Registration Number. This equipment is registered with the
FCC in accordance with Part 68 of the FCC Rules. It is identified by FCC regis-
tration number xxx.
Part 68: Answer-Supervision Signaling. Allowing this equipment to be oper-
ated in a manner that does not provide proper answer-supervision signaling is in
violation of Part 68 Rules. This equipment returns answer-supervision signals to
the public switched network when:
• Answered by the called station
• Answered by the attendant
• Routed to a recorded announcement that can be administered by the CPE
user
This equipment returns answer-supervision signals on all DID calls forwarded
back to the public switched telephone network. Permissible exceptions are:
• A call is unanswered
• A busy tone is received
• A reorder tone is received
Trademarks
DEFINITY is a registered trademark of Lucent Technologies in the United
States and throughout the world.
Ordering Information
Call: Lucent Technologies Publications Center
Voice 1 800 457-1235 International Voice 317 322-6416
Fax 1 800 457-1764 International Fax 317 322-6699
Write: Lucent Technologies Publications Center
2855 N. Franklin Road
Indianapolis, IN 46219
Order: Document No. 555-233-220
Comcode 108839200
Issue 1, July 2000
You can be placed on a Standing Order list for this and other documents you may
need. Standing Order will enable you to automatically receive updated versions
of individual documents or document sets, billed to account information that you
provide. For more information on Standing Orders, or to be put on a list to
receive future issues of this document, please contact the Lucent Technologies
Publications Center.
European Union Declaration of Conformity
The “CE” mark affixed to the DEFINITY equipment described in this document
indicates that the equipment conforms to the following European Union (EU)
Directives:
• Electromagnetic Compatibility (89/336/EEC)
• Low Voltage (73/23/EEC)
• Telecommunication Terminal Equipment (TTE)
i-CTR3 BRI and i-CTR4 PRI
For more information on standards compliance, contact your local
distributor.
Comments
To comment on this document, return the comment card at the front of the docu-
ment.
Acknowledgment
This document was prepared by the Product Documentation Development
group, Lucent Technologies, Denver, CO.