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iv DSLPipe DSU (SDSL) User’s Guide
Priority Technical Assistance
If you need to talk to an engineer right away, call (900) 555-2763 to reach the Priority
Call queue. The charge of $2.95 per minute does not begin to accrue until you are
connected to an engineer. Average wait times are less than three minutes.
Other telephone numbers
For a menu of Lucent’s services, call (800) 272-3634). Or call (510) 769-6001 for an
operator.
Calling Lucent from outside the United States
You can contact Lucent by telephone from outside the United States at one of the
following numbers:
Obtaining assistance through correspondence
Lucent maintains two email addresses for technical support questions. One is for
customers in the United States, and the other is for customers in Europe, the Middle
East, and Asia. If you prefer to correspond by fax, BBS, or regular mail, please direct
Telephone outside the United States (510) 769-8027
Austria/Germany/Switzerland
(+33) 492 96 5672
Benelux
(+33) 492 96 5674
France
(+33) 492 96 5673
Italy
(+33) 492 96 5676
Japan
(+81) 3 5325 7397
Middle East/Africa
(+33) 492 96 5679
Scandinavia
(+33) 492 96 5677
Spain/Portugal
(+33) 492 96 5675
UK
(+33) 492 96 5671
For the Asia Pacific Region, you can find additional support resources at
http://apac.ascend.com