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My Computer Hangs During Power Up
If your computer “hangs” while being turned on and you can’t even start,
follow the following steps to try to fix this problem:
1. Shut off the computer (first) and then the Magma expansion
system and verify that all cards and cables are connected and
seated correctly.
2. If it still hangs and you have added one or more hard drives in
addition to several PCIe cards, ensure that you have not
exceeded the power capabilities of the expansion system‘s
power supply. You can verify the capacity of your power supply
by checking the label on the power supply. If you are not
certain about the power consumption of your peripherals, it is
best to remove them one by one (starting with those you
suspect of being most “power hungry”) until the system powers
up.
3. If you have removed all 3
rd
Party PCIe cards from the Magma
chassis and it still hangs, try the following:
a. Remove the Magma PCIe expansion host card from the
computer and try booting up without the Magma
expansion system attached.
i. If it boots up OK without the Magma expansion
system attached, call Magma Technical Support.
ii. If it still hangs, the problem is in the computer and not
with the Magma expansion system or the 3
rd
Party
PCIe cards.
b. If it boots up OK without any 3
rd
Party PCIe cards installed,
try adding only one card and see if it boots up.
i. If it boots up OK with one card in it, shut it down and
swap cards. Repeat this until all cards have been
tested. If they all test OK, then add them back one at
a time until you find the combination that doesn’t
work. If you find a bad card, call Technical Support. If
you don’t – congratulations, you fixed it!
ii. If it still hangs up, try a different card – this one is
probably bad (or has driver problems). If the second
cards works, troubleshoot the first card. If the second
card also fails, call Technical Support.