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Chapter 5 How to Get More Help 17
MAGMA Debug Utility
Occasionally, Mobility Technical Support may request Windows users to
produce and email a MAGMA debug log file to help them resolve your
problem. This file should be emailed to
support@magma.com. This file
should have a “.log” file extension. To create the *.log file, follow these
instructions:
1. Locate a file called dbgview.exe on the MAGMA CDROM.
2. Double-click on the file dbgview.exe
3. While the dbgview screen is open, locate and double-click on
a file called dump.exe on the MAGMA CDROM.
4. Switch back to the dbgview screen, which is now filled with
data.
5. Save this file and email to
support@magma.com upon request.
Use the “Save As Type” drop-down arrow to select a file type of
(*.LOG).