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DiamondMax 20 Serial ATA Product Manual, Rev. A
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5.0 Maxtor support services
Before contacting Maxtor Support, use the Hard Disk Information feature in MaxBlast to view the model num-
ber and serial number of your drive. These numbers can be used to get help from Maxtor Support, register
your drive, and look up information on the Maxtor website.
Please visit www.maxtor.com to obtain comprehensive support information, such as:
• Warranty services
Drive returns, warranty status, and limited warranty statement.
• Product support
Installation tutorials, specifications, jumper settings, installation guides, and product manuals.
• Software downloads
Installation software, utilities, and diagnostics.
• Knowledge Base
Troubleshooting information, FAQs, and resolved problem database.
• Product Index
Current and legacy Maxtor products listing.
Click on Worldwide Support to access the Knowledge Base, download software updates, register your drive,
and get assistance via e-mail