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PRODUCT SPECIFICATIONS
3 – 4
Reliability Specifications
Annual Return Rate
< 1.0% Annual Return Rate (ARR) indicates the average against products
shipped. ARR includes all reasons for returns (failures, handling
damage, NDF), but does not include inventory credit returns.
Quality Acceptance Rate
< 500 DPPM The quality acceptance rate indicates the percentage of Maxtor
products successfully installed by our customers, and/or the number
of defective parts per million (DPPM) encountered during the entire
installation process.
Start/Stop Cycles
50,000 (minimum) This indicates the minimum cycles for reliable start/stop function at a
≥ 60% confidence level.
Data Reliability
< 1 per 10
14
bits read Data errors (non-recoverable). Average data error rate allowed with all
error recovery features activated.
Component Design Life
5 years (minimum) Component design life is defined as a.) the time period before
identified wear-out mechanisms impact the failure rate, or b.) the time
period up to the wear-out point when useful component life expires.
Shock and Vibration
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