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mermaid ActiveMedia Users Manual ver 2.0
7. Warranty Terms
mermaid ActiveMedia 170 TFT and ActiveMedia 190 TFT are both covered by a 1-year send-in warranty.
Repair
If your mermaid ventura needs repairing, please visit www.mermaid.dk and fill-in the RMA-request. You will then
receive an RMA-number, which you must attach outside the monitor packing before you ship your product to mermaid.
We will return the product to you within 10 to 14 working days.
The guarantee terms set out above apply to Europe only.
8. If you need to contact us!
Contact mermaid customer support.
If you need to get in touch with mermaid technology, please contact us via phone or mail:
Phone
mermaid customer support opening hours are Monday to Friday 8.30-16.30.
By mail
mermaid technology a/s
Att.: Customer Support
Klingseyvej 15b
DK-2720 Vanløse
Denmark
Telephone
+45 44 52 92 00
Telefax
+45 44 52 92 65
E-mail
customerservice@mermaid.dk
Internet
http://www.mermaid.dk
P/N: 20-1700-00460 Page 15 of 24