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Gigabit “twister” and SONET “twister” 19
Warranty and Servicing
Three-Year Warranty for the Metrobility “twister”
Metrobility Optical Systems, Inc. warrants that every “twister” product will be free
from defects in material and workmanship for a period of THREE YEARS. This
warranty covers the original user only and is not transferable. Should the unit fail at
any time during this warranty period, Metrobility will, at its sole discretion, replace,
repair, or refund the purchase price of the product. This warranty is limited to defects
in workmanship and materials and does not cover damage from accident, acts of
God, neglect, contamination, misuse or abnormal conditions of operation or han-
dling, including overvoltage failures caused by use outside of the product’s specified
rating, or normal wear and tear of mechanical components.
To establish original ownership and provide date of purchase, complete and return
the registration card or register the product online at www.metrobility.com. If
product was not purchased directly from Metrobility, please provide source, invoice
number and date of purchase.
To return a defective product for warranty coverage, contact Metrobility Customer
Service for a return materials authorization (RMA) number. Send the defective
product postage and insurance prepaid to the address provided to you by the Metro-
bility Technical Support Representative. Failure to properly protect the product
during shipping may void this warranty. The Metrobility RMA number must be
clearly on the outside of the carton to ensure its acceptance.
Metrobility will pay return transportation for product repaired or replaced in-
warranty. Before making any repair not covered by the warranty, Metrobility will
estimate cost and obtain authorization, then invoice for repair and return transporta-
tion. Metrobility reserves the right to charge for all testing and shipping costs
incurred, if test results determine that the unit is without defect.
This warranty constitutes the buyer’s sole remedy. No other warranties, such as
fitness for a particular purpose, are expressed or implied. Under no circumstances
will Metrobility be liable for any damages incurred by the use of this product
including, but not limited to, lost profits, lost savings, and incidental or consequential
damages arising from the use of, or inability to use, this product. Authorized resellers
are not authorized to extend any other warranty on Metrobility’s behalf.