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18
TROUBLESHOOTING GUIDE
The following guide is for reference purposes only. Contact a Metrologic
representative at 1-800-ID-METRO or 1-800-436-3876 to preserve the limited
warranty terms on page 38.
Symptoms Possible Cause(s) Solution
All Interfaces
During power
up the unit
beeps three
times.
There is a non-volatile
RAM failure.
Contact a Metrologic service
representative.
During power
up the unit
razzes once
and the blue
LED flashes.
There is a VLD failure.
Contact a Metrologic service
representative.
During power
up the unit
razzes twice
and both LEDs
flash in unison.
There is a scanner
motor failure.
Contact a Metrologic service
representative.
The unit has no
LEDs, beeper
or motor spin.
No power is being
supplied to the
scanner.
Check the transformer, outlet
and power strip. Make sure the
cable is plugged into the
scanner.
The unit has no
LEDs and / or
beeper.
No power is being
supplied to the
scanner from host.
Some host systems cannot
supply enough current to power
the Orbit. Use the power supply
included with the scanner.
The beeper is disabled. Enable the beeper.
The unit powers
up but does not
beep.
No tone is selected. Select a tone.