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March 10, 2009 Dolphin Interconnect Solutions 17
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6. Follow the procedure outlined in Chapter 3 for driver software installation. If you
are prompted by the operating system for a driver, click Cancel.
7. Repeat the power-on procedure for any additional servers you may have connected
to the DSE4XM.
Note: If you are running a Windows operating system, Dolphin provides drivers to support the
DXH510. These drivers are available on the Dolphin website at www.dolphinics.com/
support
2.5 Troubleshooting
Table 2–4 Troubleshooting Tips
Symptom Tip
No Power to board 1) Check AC power cord for power.
2) Ensure rear power switch is turned on
Both Uplink slot LEDs are off when con-
nected to server (both server and the
DSE4XM must be powered)
1) Check cable connections
LED(s) are blinking when connected to
server
Contact customer support
Memory cards do not appear in device
manager or device list
Contact customer support
Host does not boot properly Contact customer support
System hangs on boot Contact customer support
Red Alarm LED is illuminated TBD
Red Alarm LED is flashing TBD