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4. Troubleshooting When
Using the Printer Function
This chapter explains likely causes of and possible solutions for printer function
problems.
When a Message Appears during
Installation of the Printer Driver
This section explains what to do if a message appears when installing the printer
driver.
The following describes operations when a message appears during installation
of the printer driver. Message number 58 or 34 indicates that the printer driver
cannot be installed using Auto Run. Install the printer driver using [Add Printer]
or [Install Printer].
Message number 58 appears if there is a newer version of the printer driver
already installed.
Windows 95/98/Me
This section explains the procedure under Windows 95/98/Me.
A On the [Start] menu, point to [Settings], and then click [Printers].
B Double-click the Add Printer icon.
C Follow the instructions in Add Printer Wizard.
If the CD-ROM drive is D, the source files of the printer driver are stored in
the following location:
• RPCS (“Printer Drivers and Utilities” CD-ROM)
D:\DRIVERS\RPCS\WIN9X_ME\(Language)\DISK1
• PCL 5c (“Printer Drivers and Utilities” CD-ROM)
D:\DRIVERS\PCL5C\WIN9X_ME\(Language)\DISK1
• PCL 6 (“Printer Drivers and Utilities” CD-ROM)
D:\DRIVERS\PCL6\WIN9X_ME\(Language)\DISK1
• PostScript 3 (“Scanner/PostScript Drivers and Utilities” CD-ROM)
D:\DRIVERS\PS\WIN9X_ME\(Language)\DISK1
If the installer starts, click [Cancel] to quit.