Filter
Top Products
VideoExpress User Guide
Page 10
Warranty Agreement
Hardware Products:
HDMI Ltd warrants your hardware product against any defect in material and workmanship, under normal use, for the
designated warranty period. The warranty becomes effective from the date of purchase by the end user.
If the product is found to be defective within the warranty period, Miglia will, at its sole option, repair or replace the
defective product.
HDMI Ltd will not, under any circumstances, be liable for direct, special or consequential damages such as, but not
limited to, damage or loss of property or equipment, loss of profits or revenues, cost of replacement goods, or expense or
inconvenience caused by service interruptions.
This warranty is void if:
• The product was operated or stored in abnormal use or maintenance conditions.
• The product was repaired, modified or altered or undergone attempted repair by non-authorised personel, unless
HDMI Ltd has authorised such repair, modification or alteration.
• The product was damaged, abused or misused
• The product was installed without following the supplied installation instructions.
• The serial number of the product is defaced, modified or missing.
• The “Warranty Void” seal on the casing has been modified, removed or broken.
The decision of HDMI Ltd shall be final and binding with regards to the condition of product return and eligibility of
repair or replacement.
Software Products:
Software Products are covered specifically for defective media or manuals only, for a 14 day period. The software license
you acquired cannot under any circumstance by transferred back to HDMI Ltd. HDMI Ltd does not warrant or represent
that all third-party software or hardware will function error-free when used in conjunction with its products.
How to obtain warranty service:
To obtain warranty service, within 30 days of the date of purchase, please contact the retailer from whom you made your
purchase. To obtain warranty service, after 30 days of the date of purchase contact Miglia’s Technical Support Service. A
proof of purchase will be required to confirm that the product is still under warranty. Should HDMI Ltd’s Technical
Support diagnose a fault on your product, a Return to Manufacturer Authorisation (RMA) number will be issued to you.
All products returned to HDMI Ltd must be securely packaged in their original box and shipped at the customer’s cost
inclusive of any requested documentation. Return shipment of repaired or replaced product will be covered by HDMI Ltd.
Any product returned without an RMA number issued by Miglia’s Technical Support Service will be refused.