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LIMITED LIFETIME WARRANTY AND
CONNECTED EQUIPMENT GUARANTEE
By purchasing a Minuteman
®
Model MMS760RCT in the United States or Canada,
the original end-user consumer purchaser (referred to as the "Initial Customer")
receives a Limited Lifetime Warranty and a Connected Equipment Guarantee.
Limited Lifetime Warranty: The Initial Customer receives the Limited Lifetime
Warranty explained below (referred to as the "Limited Lifetime Warranty") for the
MINUTEMAN Model MMS760RCT (referred to as the "Surge Suppressor").
Connected Equipment Guarantee: Para Systems, Inc. provides the Initial Customer
with limited additional protection in the event that the Surge Suppressor is defective
in materials or workmanship and certain equipment plugged into the Surge
Suppressor is damaged.
This Limited Lifetime Warranty and Connected Equipment Guarantee gives you
specific rights, and you may have other rights, which vary from State to State or
Province to Province.
If you are the Initial Customer, you are asked to read the following terms and
conditions carefully before using the Surge Suppressor. By using the Surge
Suppressor you consent to be bound by and become a party to the terms and
conditions of the Limited Lifetime Warranty and Connected Equipment Guarantee
provided in this document. If you do not agree to the terms and conditions of the
Limited Lifetime Warranty and Connected Equipment Guarantee, you should return
the Surge Suppressor for a full refund prior to using it.
LIMITED LIFETIME WARRANTY
Para Systems, Inc. warrants to you, the Initial Customer, that the Surge Suppressor
will be free from defects in material and workmanship for its lifetime, subject to the
terms of this Limited Lifetime Warranty. This Limited Lifetime Warranty gives you
specific rights, and you may have other rights, which vary from State to State or
Province to Province.
This provision shall NOT create any Implied Warranty or Merchantability or of
Fitness for a Particular Purpose that would not otherwise apply to the Surge
Suppressor. The Limited Lifetime Warranty does not cover or apply to: mis-use,
modification, operation or storage outside environmental limits of the Surge
Suppressor, a Surge Suppressor in transit, in shipment, or in storage, improper
operation or maintenance, or use with items not designed or intended for use with
the Surge Suppressor. You must contact Para Systems, Inc. within fifteen (15) days
of the failure of the Surge Suppressor in order to make a warranty claim.
Exclusive Remedies Under Limited Lifetime Warranty
Your exclusive remedy and Para Systems, Inc.'s sole obligations are as follows for
the Surge Suppressor:
If (a) the Surge Suppressor you purchased and still own is defective in material or
workmanship under this Limited Lifetime Warranty or any applicable warranty
imposed by law, and (b) all Limited Lifetime Warranty requirements have been met,
Para Systems, Inc. will repair or replace the Surge Suppressor if it proves to be
defective in material or workmanship.
Making a Limited Lifetime Warranty Claim
To make a Limited Lifetime Warranty claim, you must do the following:
1. Provide reasonable proof of purchase (for example, a sales receipt) that
establishes you as the Initial Customer (the original end-user consumer purchaser)
of the Surge Suppressor.
2. Call Para Systems, Inc. at 972.446.7363, or write to Para Systems, Inc. at: 1455
LeMay Drive, Carrollton, TX 75007, within FIFTEEN (15) days of the failure of the
Surge Suppressor.
3. When you contact Para Systems, Inc., identify the Surge Suppressor by model
number, provide the purchase date, and request Return Materials Authorization
(RMA) information from Para Systems, Inc.
4. Pack and ship the Surge Suppressor to Para Systems, Inc. as instructed in your
RMA. Show the RMA number on the shipping label or include it with the Surge
Suppressor. You MUST prepay all shipping costs and you are responsible for
packaging and shipment.
Para Systems, Inc. will inspect and examine the Surge Suppressor. If the Surge
Suppressor is defective in material or workmanship, Para Systems, Inc. will repair or
replace the Surge Suppressor and return it to you at Para Systems, Inc.'s expense,
or, if Para Systems, Inc. is unable to or decides not to repair or replace the Surge
Suppressor (if defective) within a reasonable time, Para Systems, Inc. will refund to
you the full purchase price you paid for the Surge Suppressor (purchase receipt
showing price paid is required).
CONNECTED EQUIPMENT GUARANTEE
The Initial Customer is protected for the life of the Surge Suppressor against certain
losses due to the Surge Suppressor’s defective material or workmanship that is
directly and properly connected to electronic equipment (referred to as the
“Connected Equipment”), subject to certain terms and conditions provided below.
The Connected Equipment Guarantee is not "first dollar" coverage. Para Systems,
Inc.'s obligation is reduced by any amounts that the Initial Customer is entitled to
recover from other sources regarding the Connected Equipment, including
insurance, other warranty, or extended warranty coverage, whether or not the Initial
Customer makes a claim for recovery, including but not limited to a claim under any
applicable insurance, other warranty, or extended warranty.
To be covered under the Connected Equipment Guarantee: (a) you must notify Para
Systems, Inc. within fifteen (15) days of the event for which you intend to make the
Connected Equipment claim; (b) the Surge Suppressor must have been defective in
material or workmanship and such defect must have directly and proximately
caused the damage;(c) the Connected Equipment must have been damaged by a
transient, spike, or surge (a “Power Disturbance”) on an AC Power Line on properly
installed, grounded, and code-compliant 120 volt power lines in the United States
and Canada, or by a Power Disturbance on standard telephone land lines or PBX
telephone equipment lines that are properly installed and connected; and (d) is
directly plugged into and properly connected to the Surge Suppressor in its original
condition which is properly operated when a Power Disturbance passes through the
Surge Suppressor and (i) exhausts the protection capacity of the Surge Suppressor
or (ii) damages the Surge Suppressor.
Further, the Connected Equipment Guarantee does not apply if the Surge
Suppressor has been operated in a failure mode or not in compliance with Para
Systems, Inc. product's intended use, or if the Connected Equipment has not been
operated in compliance with the instructions and manuals of its
manufacturer/vendor.
Para Systems, Inc.’s total liability under this Connected Equipment Guarantee is
limited to the Agreed Damage Amount of the Connected Equipment, defined as any
physical material attached through a physical connection to the Surge Suppressor.
Replacement labor, data or service is not included.
Making a Connected Equipment Guarantee Claim
To make a claim for damage to Connected Equipment under the Connected
Equipment Guarantee, you must do the following:
1. Provide reasonable proof of purchase (for example, a sales receipt) that
establishes you as the Initial Customer of the Surge Suppressor.
2. Call Para Systems, Inc. at 972.446.7363, or write to Para Systems, Inc. at: 1455
LeMay Drive, Carrollton, TX 75007, within fifteen (15) days of the date of the event
for which you wish to make a Connected Equipment claim.
3. When you contact Para Systems, Inc., identify the Surge Suppressor (by model
number) and the item(s) of Connected Equipment (by manufacturer and model).
Have information on all applicable insurance or other resources of
recovery/payment that are available to the Initial Customer and the name of the
power utility supplier for the location of the Connected Equipment. Para Systems,
Inc. will then send you additional instructions and the appropriate claim forms.
Para Systems, Inc.'s Duties
Para Systems, Inc. will inspect and examine the Surge Suppressor and the item(s)
of Connected Equipment (or at Para Systems, Inc.'s election, your written statement
and repair cost estimate for those item(s). You must return the Surge Suppressor for
inspection. If applicable, if the Para Systems, Inc. product shows evidence of
damage from AC power line or telephone land line transients, Para Systems, Inc.
will request that all connected equipment for which a Connected Equipment
Guarantee claim has been submitted, be sent for evaluation to either Para Systems,
Inc. or an authorized service center.
If the damage to Connected Equipment is covered by the Connected Equipment
Guarantee, Para Systems, Inc.’s sole obligation and the Initial Customer’s exclusive
remedy is: repair (or pay the cost of repair) or replacement of the Connected
Equipment by Para Systems, Inc.; or at the option of Para Systems, Inc., as
permitted by law, payment by Para Systems, Inc. to the Initial Customer the “Agreed
Damage Amount” for the Connected Equipment. The "Agreed Damage Amount" for
all items of the Initial Customer's Connected Equipment shall be the lesser of the
amount determined under Clause (1) or (2) below, reduced by any amounts
described in Clause (3) below:
1. The fair market value of the Connected Equipment as established by the lower of
(a) the average price the same or similar items are being sold for on eBay, (b) the
price list of Orion Blue Book (or if such price list is no longer published, a published
or announced price list reasonably selected by Para Systems, Inc.), or (c) the lowest
price the same or similar items can be purchased for in the United States; or
2. The Aggregate Limit for all Connected Equipment of $100,000, minus:
3. The amount(s) of all payment you have or are entitled to receive from insurance,
other warranties, extended warranties, or from other sources or persons for the
Connected Equipment or damage to such equipment so that Para Systems, Inc.’s
maximum liability shall be reduced to reflect all such other payments or sources of
recovery.
If Para Systems, Inc. replaces the connected equipment or pays the Agreed
Damage Amount to the Initial Customer, the Initial Customer shall transfer all item(s)
to Para Systems, Inc. without warranty by the Initial Customer, but free of lien or
other interest.
Para Systems, Inc. reserves the right to inspect the Surge Suppressor, the
Connected Equipment, and the site where the event occurred. All costs of shipping
the Surge Suppressor and the Connected Equipment to and from Para Systems,
Inc. for inspection shall be borne solely by the Initial Customer. Para Systems, Inc.
reserves the right to negotiate the cost and choose the facility at which any repairs
will take place, and Para Systems, Inc. must be notified and approve any repair
facility before any Connected Equipment is serviced. Any repair or modification of
the Connected Equipment or Surge Suppressor by a facility or entity not approved
by Para Systems, Inc. voids this Connected Equipment Guarantee. If Para Systems,
Inc. determines, in its sole discretion, that it is impractical to ship the damaged
equipment to Para Systems, Inc., Para Systems, Inc. may designate, in its sole
discretion, an equipment repair facility to inspect and estimate the cost to repair
such equipment. The cost, if any, of shipping the equipment to and from such repair
facility and of such estimate shall be borne solely by the Initial Customer. Damaged
equipment must remain available for inspection until the claim is finalized.
Whenever claims are settled, Para Systems, Inc. reserves the right to be
subrogated under any existing insurance policies the claimant may have.
CONDITIONS COMMON TO THE LIMITED LIFETIME WARRANTY AND
THE CONNECTED EQUIPMENT GUARANTEE
While the Limited Lifetime Warranty and the Connected Equipment Guarantee are
separate, they do share the following terms:
The Limited Lifetime Warranty and the Connected Equipment Guarantee Do Not
Apply unless The Initial Customer:
1. Has properly connected the Surge Suppressor and the Connected Equipment to
properly wired and grounded outlets (including compliance with electrical and safety
codes of the most current electrical code (ANS/NFPA 70), without the use of any
adapters, extension cords or other connectors.
2. Has plugged the Surge Suppressor directly into the power source and must not
have “daisy-chained” the Surge Suppressor together in serial fashion with another
Surge Suppressor, grounding adapter, extension cord, or other surge product. Any
such installation voids the Limited Lifetime Warranty and Connected Equipment
Guarantee.
3. Has provided a suitable and proper environment for use and installation of the
Surge Suppressor and Connected Equipment.
4. Has properly installed and operated the Surge Suppressor and Connected
Equipment.
5. Has operated the Surge Suppressor at all times within the limitations of the Surge
Suppressor’s VA capacity.
Para Systems, Inc. does not cover or undertake any liability in any event for any of
the following:
1. Loss of or damage to data, records, or software, the restoration of data or
records, or the reinstallation of software.
2. Damage from causes other than Power Disturbances (as defined above) on an
AC Power Line on properly installed, grounded and code-compliant 120-volt power
lines in the United States and Canada; or a Power Disturbance on standard
telephone landlines or PBX telephone equipment lines when properly installed and
connected.
3. Damage from fire, flood, wind, rain, rising water, leakage or breakage of
plumbing, or abuse, mis-use, or alteration of either the Surge Suppressor or the
Connected Equipment.
Minuteman is a registered trademark of Para Systems, Inc.
MMS122006G Rev3