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RFIPSC Quick Start Guide
37
Chapter 3 - Service, Warranty and Tech
Support
Introduction
This chapter starts out with statements about your RouteFinder two-year warranty. The
next section, Tech Support, should be read carefully if you have questions or problems
with your RouteFinder. It includes the technical support phone numbers, space for
recording your product information, and an explanation of how to send in your
RouteFinder should you require service.
Limited Warranty
Multi-Tech Systems, Inc. (“MTS”) warrants that its products will be free from defects in
material or workmanship for a period of two years from the date of purchase, or if proof
of purchase is not provided, two years from date of shipment. MTS MAKES NO OTHER
WARRANTY, EXPRESSED OR IMPLIED, AND ALL IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY
DISCLAIMED. This warranty does not apply to any products which have been damaged
by lightning storms, water, or power surges or which have been neglected, altered,
abused, used for a purpose other than the one for which they were manufactured,
repaired by the customer or any party without MTS’s written authorization, or used in
any manner inconsistent with MTS’s instructions.
MTS’s entire obligation under this warranty shall be limited (at MTS’s option) to repair
or replacement of any products which prove to be defective within the warranty period,
or, at MTS’s option, issuance of a refund of the purchase price. Defective products must
be returned by Customer to MTS’s factory transportation prepaid.
MTS WILL NOT BE LIABLE FOR CONSEQUENTIAL DAMAGES AND UNDER NO
CIRCUMSTANCES WILL ITS LIABILITY EXCEED THE PURCHASE PRICE FOR DEFECTIVE
PRODUCTS.
On-line Warranty Registration
If you would like to register your RouteFinder electronically, you can do so at the
following address: http://www.multitech.com/register/ Tech Support.
Multi-Tech has an excellent staff of technical support personnel available to help you get
the
most out of your Multi-Tech product. If you have any questions about the operation of
this unit, call 1-800-972-2439. Please fill out the RouteFinder information (below), and
have it available when you call. If your RouteFinder requires service, the tech support
specialist will guide you on how to send in your RouteFinder (refer to the next section).